position announcements | as of February 1, 2012

WACVB's position announcement service is available both to WACVB member and nonmember bureaus seeking to fill CEO and senior-level staff vacancies. The announcements are posted to the Web site each Friday. The fee schedule for the service: $50 charge per job announcement for WACVB member bureaus and $100 for nonmember bureaus. Prepayment is not required from member bureaus; invoices will be sent. Payment may also be made via credit card; we accept American Express, MasterCard, and Visa.

When your organization has an opening, send the position listing information to info@wacvb.com. If you have questions about the service, contact staff at (916) 443-9012.

Executive Assistant
Seattle’s Convention & Visitors Bureau
Seattle, Washington

Overview
The executive assistant is the portal to the president and a highly visible representative of the bureau and Seattle to its members and board, our clients and to the public. The goal of the executive assistant is to provide warm, professional and exemplary service to all internal and external customers–representative of the high service standards for which Seattle and our hospitality industry is known. We are looking for a polished professional with the ability to juggle a variety of tasks under pressure. The ideal candidate will have experience assisting at the executive level in the hospitality or travel industry and is able to demonstrate initiative by working to anticipate the needs of the president. The successful candidate will have the ability to develop and build strong relationships, and consistently exhibit enthusiastic and cheerful support to the workplace.

Essential Job Functions

• Manage the President’s calendar, contacts and special mailing lists
  
• Travel planning for the President
  
• Handles incoming calls and correspondence
  
• Board-appointed Corporate Secretary to include: preparation of minutes, agendas and resolutions extensive knowledge of bylaws and governance issues, build profiles of board members, develop relationships with board member assistants
  
• Reconciles President’s credit card reports
  
• Maintains discretion and confidentiality of all bureau, board and personnel matters
  
• Demonstrates and supports service standards for front desk, mail room and kitchen
  
• Ensures front desk coverage at all times
  
• Supervises front desk and mail room operations
  
• Responsible for the facilities operations including: building management and janitorial work requests, coordinate office moves and reconfigurations; furniture, keys, build-outs, point of contact for parking, janitorial and security
• Assist with event planning as needed

Qualifications

• Bachelor’s degree preferred
  
• Three to four (3-4) years of administrative/project experience in hospitality, travel or service preferred
  
• Ability to foster relationships, multi-task, adapt without direction, handle unexpected events, solve problems and manage projects with minimal supervision
  
• Experience as board secretary preferred
  
• Demonstrated tact and judgment in dealing with many different types of people
  
• Strong service approach with both internal and external customers
• Exceptional communication and organizational skills
  
• Demonstrated flexibility and productivity, especially under stress
  
• High levels of integrity and discretion
  
• Consistently positive attitude and professional demeanor
  
• Ability to independently organize, prioritize and oversee incoming information and requests
  
• Strong interpersonal skills to handle sensitive situations and confidential information
  
• Supervisory experience a plus

Physical Environment/Working Conditions

• Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone 
  
• Able to speak, read, write and understand English, the primary language used in the office
  
• Able to type 55 wpm
  
• Possess enough manual dexterity to type, collate documents and stuff envelopes.
  
• Must be able to pick up and move up to 50 pounds.
  
• Must be able to work occasional week nights and weekends

Compensation 
Competitive compensation. We offer a friendly, fun, team-oriented work environment in a downtown office tower connected to the Washington State Convention Center, a competitive benefits package which includes a Paid Time Off program, 10 paid office holidays, employer-paid medical, dental and vision, plus 401k with employer matching.

Application
To apply send cover letter and resume to: resumes@visitseattle.org  

Who We Are
Seattle’s Convention and Visitors Bureau, a private, nonprofit marketing organization, has served as Seattle/King County’s official destination marketing organization (DMO) for more than 50 years. The goal of these marketing efforts is to enhance the employment opportunities and economic prosperity of the region. Some 9.3 million visitors spend $5.5 billion in Seattle and King County annually, contributing $440 million in state and local tax revenues. Direct benefits hotels, retailers, restaurants, attractions, transportation services and other businesses, and supports jobs for more than 49,000 people in the Seattle region. For more information about Seattle’s Convention & Visitors Bureau, visit www.visitseattle.org.

Marketing Manager
Visit Oakland
Oakland, California

Responsibilities
Seeking a creative, outgoing marketing manager to handle a variety of programs, projects and events. The marketing manager will work directly with Bureau’s ad agency and provide administrative support as needed but will also be responsible for developing in-house creative, promotions and special projects. The Marketing Manager will conduct market research and analysis, prepare reports, manage multiple projects at one time and track business and monitor responses.

Qualifications
A minimum of two (2) years of experience in marketing, advertising (agency) or similar field. Strong design sense to create and oversee the development of various flyers, brochures and promotional materials (print and electronic). Must have excellent communications and writing skills, public speaking and editing. Strong computer skills, social media with some experience developing e-newsletters, blogs or similar online communications. We are looking for a creative thinker, one that can take an idea and make it happen. Ability to do market research and analysis, prepare reports, manage multiple projects at one time and track business and monitor responses. Knowledge of event planning and meeting coordination a plus. Individual should be comfortable working with members of the community or clients directly. A strong team player, with a friendly, outgoing personality who really enjoys working with people. Some travel, need own transportation. Perfect job for someone with a couple of years of marketing experience, communication/design/journalism degree who is ready to take that next step forward in their career.

Application
To apply, please send your resume and cover letter to visitoaklandjobs@gmail.com 

Executive Director
Shasta Cascade Wonderland Association (SCWA) and Redding Convention & Visitors Bureau (RCVB)
Redding, California

Job description statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required.

General Summary
Manages the daily operations of SCWA & RCVB; plans, coordinates, and marketing activities to enhance the City of Redding, and the Shasta Cascade region’s image as a destination for visitors, conventions, corporate meetings, business travelers, tournaments, tours, and events. Serves as the marketing director for the Redding Tourism Business Improvement District (TMBID), known as the Redding Tourism Marketing Group (RTMG), and manages the operation of the TMBID organization. As the manager of these two organizations, the decision to participate in travel missions, both domestic and international; deciding which travel industry organizations to participate in for staff of both organizations; and the commitment of resources for various marketing strategies and  evolving technologies will be a significant responsibility.  The ability to provide productive in region guidance and assistance to county and city visitors bureaus will help orchestrates successful regional marketing efforts.   

Essential Duties and Responsibilities
(1) Implements SCWA & RCVB goals and objectives, recommends, and administers organization’s policies and procedures. Reports to the SCWA and RTMG Boards of Directors.
(2) Develops and facilitates marketing strategies in cooperation with both the SCWA & RTMG Boards of Directors and its committees to promote the Shasta Cascade region and Redding as a visitor and convention destination for the benefit of the region’s hotel/motel and tourism related industries, including an annual marketing plan. Ensures membership retention and growth are a top priority for the SCWA.
(3) Develops plans and prudently administers the annual operating budgets for the SCWA, RCVB and RTMG; directs the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures.
(4) Selects, trains, supervises and evaluates subordinates; assigns work activities, projects and programs; monitors work flow, ensures all programs are conducted in an efficient and timely manner.
(5) Participates, and takes on a leadership role in professional groups and committees, Federal lands management public oversight committees, and attends conferences, conventions, trade shows, and special events in other cities as the representative for SCWA, RCVB and the RTMG.
(6) Conducts overnight travel as necessary to present the region’s combined travel product to potential visitors and business prospects and participates in marketing events and meetings in and outside the Shasta Cascade region. (May include multi-day travel and working evenings and weekends.)
(7) Serves as liaison to the local and regional hospitality industry in the Shasta Cascade region, such as hotels, restaurants, recreation outfitters, retail centers, and area attractions.
(8) Prepares and presents written and oral reports regarding the activities and services of the SCWA, RCVB and the RTMG.
(9) Coordinates and attends all the SCWA and the RTMG Board of Directors meetings.
(10) Oversees the production for all media for SCWA, RCVB and the RTMG, including websites, print and alternative media.
(11) Provides timely, accurate and thorough performance reviews to subordinates.
(12) Develops research, tracks visitation and surveys visitors to obtain valuable feedback and visitor data.
(13) Applies for or supervises the application process for grand funds for the SCWA, and works with local and regional “alliances” to leverage available Transient Occupancy Tax (TOT) funds.

Other Duties and Responsibilities
(1) Responds to and resolves difficult and sensitive citizen/visitor/business inquiries and complaints.
(2) Stays abreast of new trends and innovations in the tourism marketing and convention and meetings industry.
(3) Performs other duties as assigned.

Minimum Job Requirements
Education
Bachelor’s degree in marketing, communications, public relations, public administration, business administration, or a related field. Absent a bachelor’s degree, experience of no less than twice the time requirement for achieving a bachelor’s degree (or 8 years) may be substituted with progressively responsible travel industry related positions.

Experience
Five (5) years of directly related and progressively responsible work experience in the convention, visitor, hospitality and/or tourism industry is a plus, with a minimum of three (3) years management experience required. Career experience in positions which directly transfer to the management of non-profit organizations is helpful.

Competencies
Job Knowledge
Teamwork
Customer Service
Flexibility
Work Ethic

Supervisory Competencies
Leadership & Results Orientation
Coaching, Mentoring, and Development of Employees
Communications and Listening Skills
Vision & Innovation
Budgetary and financial management

Knowledge, Skills and Abilities
Mastery of:
General use of computers and the Internet, graphics, multi-media programs and other job related software packages.
English usage, spelling, grammar and punctuation.
Excellent writing and speaking skills.
Relating to the general public, public officials and community leaders.
Professional level understanding and working knowledge of marketing, advertising, and communications principles and practices in the areas of radio, television, print production, video production and web-based tools.
Ability to “assess and anticipate” the value of specific partnerships, and develop and manage those partnerships for the benefit of the SCWA or RCVB.
Geographic and political knowledge of Northern California and the Shasta Cascade Region a plus.

Demonstrated Skill In:
Assessing situations and developing strategies to achieve desired results- decision making and problem solving skills.
A clear understanding of how travel marketing stimulates local economic activity and the candidate has demonstrated successful sales experience.
Establishing and maintaining effective cooperative working relationships with the media, residents, staff, external organizations, business leaders and elected and appointed officials.

Ability to:
Communicate clearly and concisely, both orally and in writing.
Display professionalism.
Plan, publicize and coordinate special events and programs, and manage others to perform these activities.
Work independently in the absence of supervision.
Ability to meet required deadlines.

Additional Duties/Tasks
Must be able to perform other duties and tasks and develop strategies necessary to ensure the SCWA maintains its reputation as the preeminent rural tourism marketing organization in California and Redding’s hospitality industry is provided ever possible opportunity to financially perform profitably. This would include taking on a leadership role in a variety of strategic organizations connected to the tourism industry and public lands management oversight committees.

Additional Requirements
Valid California driver’s license or ability to obtain one
Reliable vehicle with proof of adequate liability insurance or ability to obtain it
General use of computers and the Internet, graphics, multi-media programs and other job related software packages.
Excellent oral and written skills.
Professional level understanding and working knowledge of marketing, advertising, and communications principles and practices in the areas of radio, television, print production, video production and web-based tools.

Salary/Benefits/Classification
Annual compensation range is $80,000 - $110,000
Monthly healthcare allowance
Monthly cell phone allowance
Federal mileage allowance for personal use of vehicle
Matching 401(k) retirement program
Competitive vacation and sick leave allowance
This is a full-time regular, exempt position with a start date of July 1, 2012.

To Apply
Go to www.visitredding.com/CEO for job description, job announcement and PDF job application. Complete job application (can be completed electronically and saved), and send to Bob Warren, bob@shastacascade.org along with a resume and cover letter. Please enter “CEO Position” on the subject line of the email.

Position open until filled.
An equal opportunity employer.

Tourism Manager
Seattle’s Convention & Visitors Bureau
Seattle, Washington

Overview
Seattle’s Convention & Visitors Bureau is now hiring for a Tourism Manager to join our team of dedicated, service-oriented professionals. This position is responsible for several market segments and provides assistance and destination expertise for domestic travel agents, travel professionals and group leaders. The successful candidate will be a polished professional who is able to demonstrate excellent communication and relationship-building skills. We are looking for someone who is passionate and knowledgeable about this region and of the travel industry. This position requires significant contact with national and international travel professionals; answering their questions, gathering information, promoting bureau services, etc. so we need someone very service-oriented, personable and professional in their communication style and demeanor. Candidate must be capable of, and comfortable with, working with a very diverse group of people from different cultures who are not necessarily native English speakers.

Essential Job Functions

• Manage assigned market segments.
• Promotes the area as a visitor destination to travel professionals and tour groups through the marketing plan.
• Promotes the destination by participating in major industry trade shows and conferences.
• Develops and implements programs and familiarization tours, targeting travel agents, tour operators, wholesalers, and receptive service operators; creates and oversees maintenance of a database of these individuals.
• Maintains knowledge of members' properties and services through on-site visits and ongoing communication; works with member properties to develop tour itineraries and packages.
• Maintains contact through direct mail, telephone, or personal sales calls with tour operators/travel agents to promote the region and develop awareness of the area as a leisure destination.
• Develops and coordinates group-oriented familiarization tours, sales blitzes, etc.
• Develops and implements a tracking and lead distribution system to evaluate the effectiveness of promotional efforts, including relevant sales data, and to record group business to the destination, including hotel room nights, attraction and restaurant numbers.
• Communicates with and develops programs to educate members on issues, topics, and new trends relating to the group tour industry.
• Works with directors in developing cooperative opportunities in which Bureau members can participate, such as advertising, trade, consumer shows and conventions.
• Works with the communications/public relations department to publish and distribute annual publications, including the group tour manual and the visitors guide. Manages inventory to ensure credibility is established with advertisers; works to build advertising commitments.
• Communicates sales leads to members.
• Could eventually require international travel.
• Manage ad hoc or miscellaneous projects as required.

Education, Prior Work Experience and Specialized Skills and Knowledge

• Bachelor’s degree required.
• Three to five (3-5) years of relevant experience in the travel industry or destination marketing management required.
• Strong service approach with both internal and external customers.
• Consistently positive attitude and professional demeanor.
• Highly proficient in client relationship management.
• Ability to travel outside the region on business.
• Strong background with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint), internet research, MS Outlook.
• Experience with basic database software helpful.
• Ability to write and speak in a clear, professional manner for all business correspondence. Excellent command of English.
• Knowledge and ability to use general office machinery and procedures.
• Ability to handle diverse colleagues, multiple projects and priorities at the same time.
• Supervisory experience a plus.

Physical Environment/Working Conditions
Work involves working alone on a computer, collaborating as part of a team or working closely with others by computer or over the phone. Domestic travel required. Occasional travel required. Attendance at after-normal-office hours at CVB-member events sometimes required.

Compensation and Benefits
We offer competitive compensation. We offer a friendly, fun, team-oriented work environment in a downtown office tower connected to the Washington State Convention Center, a competitive benefits package that includes a Paid Time Off program, 10 paid office holidays, employer-paid medical, dental, vision and life insurance, plus 401k with employer matching.

Application
Send cover letter and resume to:
resumes@visitseattle.org

Position open until filled.

Who We Are
Seattle’s Convention and Visitors Bureau (SCVB) is a nonprofit economic development agency responsible for competitively marketing the Seattle area as a destination for conventions, tour groups and individual travelers. The goal of these marketing efforts is to enhance the employment opportunities and economic prosperity of the region. Some 8.8 million visitors spend $6.8 billion in Seattle and King County annually, contributing $416 million in state and local tax revenues. Direct visitor spending benefits hotels, retailers, restaurants, attractions, transportation services and other businesses, and supports jobs for more than 50,000 people in the Seattle region. For more information about Seattle’s Convention & Visitors Bureau, visit our website at www.visitseattle.org.

Executive Director
Tourism Walla Walla  
Walla Walla, Washington

The Valley
Nestled against the Blue Mountains in southeastern Washington, the Walla Walla Valley is home to 125 local wineries and considered one of the most recognized wine regions in the U.S. The Walla Walla Valley has the highest concentration of wineries in Washington, the second largest wine-producing state in the country. Recently named the “friendliest small town in America,” Walla Walla, its award-winning downtown area and restaurants, and the wineries have seen tremendous growth in visitors in the last 10 years, attracting people from all over the country. The weather, outdoor recreation opportunities, rich history, performing arts, and scenic beauty all combine to make this small college town a must visit for wine and food lovers. People discover Walla Walla, and come back to purchase second homes, or return for multiple-night stays and visits.

Tourism Walla Walla
This is an excellent career opportunity for a knowledgeable and seasoned tourism executive who can take the tourism and meeting business in Walla Walla to the next level.

This position reports to a 15 member board of directors and is responsible for providing leadership and continuity to stakeholders and staff in carrying out the mission and goals as defined by the board. The focus of the Executive Director is to improve the brand image and destination appeal for leisure travel, group tours, and small meetings/events and improve the financial prosperity for stakeholders.

Not close to any major metro area and yet an easy drive from Seattle, Portland, Spokane or Boise, the reputation of Walla Walla’s wine industry has steadily increased the region’s tourism.

Position Profile: Executive Director, Tourism Walla Walla, Walla Walla, Washington

Goal: Generate sales, produce jobs and economic development for Walla Walla. Improve hotel occupancy, average rate and REVPAR. Create economic vibrancy for DMO stakeholder institutions and collaborate and grow a spirit of cooperation with all public jurisdictions. Create destination appeal for tourism and small meetings.

• Salary range: $60-$80,000 D.O.E. with a competitive benefits package.
• Budget: Approximately $600,000 (Calendar 2012)
• Staff: Two fulltime staff and some seasonal information center staffing.
• Funding: Funding is 83.5% of a 2% “head tax” placed on Walla Walla hotels and dispersed by the city to Tourism Walla Walla, a DMO.
• Members: Not a member organization. Stakeholders are recruited and encouraged to promote and advance tourism and economic development throughout the Valley.
• Website: www.wallawalla.org

The Executive Director
Professional Attributes desired

• Visionary. Has ability to understand market opportunity.
• Advocates collaboration and is a consensus builder.
• Understands and appreciates the political process.
• Excellent relationship builder.
• Ability to find workable solutions.
• Strong sense of humor and good energy.
• Strong attention to detail.
• Seeks and initiates interaction with all stakeholders, creating a good first impression.
• Have excellent goal-setting skills, both short and long term.

Required Skills and Experience

• A Bachelor’s Degree and five+ years of executive leadership with a DMO or related experience.
• Experience in writing a business plan and managing a budget.
• Excellent oral and written communication skills and familiarity with office computer software, specifically Word and Excel.
• Highly organized and committed to follow through.
• Contemporary with technology that includes marketing commitments with social media including Twitter, Facebook, and YouTube.
• Seasoned in working with boards and public officials.
• Prior experience in packaging events and hotel products and well-versed in direct reservation services and consumer-based web sites for leisure sales.
• Strong track record and history of working with advertising and PR professionals to deliver a marketing message.
• Understands branding and brand position.
• Experience with state tourism offices and transportation companies.
• Ability to become the voice and face of Tourism Walla Walla.
• Ability to cultivate new stakeholders and insure the future of the DMO.

Ready to move forward?
Please submit resumes including salary history, references and contact information to TWWcareers@gmail.com.
Position open until filled; interviews begin in February.
No phone calls please.

Senior Director of Sales
Albuquerque Convention & Visitors Bureau
Albuquerque, New Mexico

Job Summary
The Albuquerque Convention & Visitors Bureau, a private not-for-profit organization, seeks an individual to promote Albuquerque as a meeting, convention and event destination by managing and performing sales and management support activities within a designated region or segment.  Selling Convention Center city-wides and non-center individual hotels meetings and conventions. In the absence of the department VP, manages the sales team and serves as the department point of contact. Conducts regular departmental updates with VP on various departmental functions (Convention Sales, Services & Sports Department).

Qualifications
Qualified candidates will have a BA degree in a related field and five (5) or more years of senior- level sales experience in the hospitality industry, or equivalent combination of education, training and experience. Demonstrated ability in sales and marketing skills acquired through progressively more responsible positions; understands and uses sound and ethical selling practices. Ability to effectively present information and respond to questions from groups, clients, customers and the general public. Computer proficiency and ability and willingness to learn industry specific software required. Willingness and flexibility to work evenings or weekends. Ability to travel to in-market sales-related events requiring overnight stays.

Salary/Hours/Benefits           
Base salary DOE plus bonus program, full- time position. Excellent benefits package including 401(k) with company-matching program and downtown paid parking.

Application
To apply for this position, e-mail, fax or mail resume and cover letter, including salary history, to:

Human Resources – Sr. DOS
Albuquerque Convention & Visitors Bureau
P.O. Box 26866
Albuquerque, NM  87125-6866
Fax: (505) 247-9101
Email:  jobs@itsatrip.org

No telephone calls, please.

Position is open until filled.

For more information about the destination and the bureau, visit www.itsatrip.org.

The Albuquerque Convention & Visitors Bureau is an equal opportunity employer. Applicants will be considered without regard to race, creed, color, gender, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected under local, state or federal law.

available positions

Director of Travel Trade Development
Visit California/CTTC
Sacramento, California
Posted--1/27/12
Ends--2/17/12
More Information

Executive Assistant
Seattle’s Convention & Visitors Bureau
Seattle, Washington
Posted--1/27/12
Ends--Open Until Filled
More Information

Marketing Manager
Visit Oakland
Oakland, California
Posted--1/25/12
Ends--Open Until Filled
More Information

Executive Director
(for both organizations)
Shasta Cascade Wonderland Association (SCWA) and Redding Convention & Visitors Bureau (RCVB)
Redding, California
Posted--1/23/12
Ends--Open Until Filled
More Information

Marketing and PR Coordinator
Grand Junction Visitor & Convention Bureau
Grand Junction, Colorado
Posted--1/16/12
Ends--2/10/12
More Information

Tourism Manager
Seattle’s Convention & Visitors Bureau
Seattle, Washington
Posted--1/2/12
Ends--Open Until Filled
More information

Executive Director
Tourism Walla Walla
Walla Walla, Washington
Posted--12/20/11
Ends--Open Until Filled
More information

Senior Director of Sales
Albuquerque Convention & Visitors Bureau
Albuquerque, New Mexico
Posted--12/15/11
Ends--Open Until Filled
More information

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